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FAQ's
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment through our courier partner’s website.
We offer a 6-month warranty on all of our watches. This warranty covers defects in material or workmanship. It does not cover damage caused by accidents, misuse, or unauthorized repairs.
Warranty exclusions:
- Scratches, dents, or damage caused by normal wear and tear.
- Damage from exposure to water
- Battery replacements.
To make a warranty claim, please contact us at aureuswatches@outlook.com, and provide
proof of purchase.
Proper care and maintenance will ensure your watch lasts for years to come. Here are a few tips to keep your Aureus Watch in excellent condition:
Keep it clean: Wipe the watch regularly with a soft cloth to remove dirt or dust. If the
watch is exposed to moisture, dry it immediately with a soft, dry cloth.
Water Resistance: If your watch is water-resistant, make sure the crown is fully
screwed down to prevent water from entering. Avoid wearing the watch while
swimming or showering unless it is explicitly rated for those activities.
Storage: When not in use, store your watch in a cool, dry place away from direct
sunlight. For automatic watches, consider using a watch winder to keep the movement
running if you don't wear it often.